FitForm

PRIVACY POLICY

This Privacy Policy describes how FitForm collects, uses, stores, and protects the personal data of Users when they access or use the website www.fitform.life and the FitForm mobile application (collectively, the “Platform”).

This Privacy Policy forms an integral part of:

the General Terms and Conditions;
the Cookie Policy;
the Refund Policy;
the Data Deletion Protocol.

1. Categories of Personal Data

FitForm may process the following categories of personal data:

identification data (first name, last name, username);
contact data (email address, phone number);
account data (login credentials, profile settings);
nutrition and fitness data;
user-generated content (notes, images, comments);
Platform usage data;
technical data (IP address, device type, device identifiers);
subscription and payment data;
communications with support.

2. Purposes of Data Processing

Personal data are processed for the following purposes:

creation and management of user accounts;
provision of Platform services;
processing subscriptions and payments;
personalization of content;
user support;
compliance with legal obligations;
fraud prevention;
Platform improvement;
analytics and statistics.

3. Legal Bases for Processing

Personal data are processed on the following legal bases:

performance of a contract;
compliance with legal obligations;
legitimate interests of FitForm;
User consent (where applicable).

4. Disclosure of Data to Third Parties

FitForm may disclose personal data to:

payment service providers;
hosting providers;
analytics service providers;
support service providers;
public authorities (where required by law).

All disclosures are made under data-processing agreements or legal obligations.

5. International Data Transfers

Some personal data may be transferred outside the Republic of Moldova.

Where such transfers occur, appropriate safeguards are applied in accordance with GDPR.

6. Data Retention Periods

Personal data are retained:

for the duration of the User account;
for periods required by law;
in accordance with the Data Deletion Protocol.

7. Data Subject Rights

Users have the following rights under GDPR:

right of access;
right to rectification;
right to erasure;
right to restriction of processing;
right to data portability;
right to object.

Requests may be submitted to: privacy@fitform.life

8. Data Security

FitForm applies appropriate technical and organizational measures to protect personal data, including:

encryption;
access controls;
security audits;
backup procedures.

9. Cookies and Similar Technologies

The Platform uses cookies and similar technologies.

Details are provided in the Cookie Policy.

10. Account and Data Deletion

Account deletion and personal data erasure are governed by the Data Deletion Protocol.

11. Changes to This Privacy Policy

FitForm reserves the right to update this Privacy Policy at any time.

Users will be notified of material changes via the Platform or by electronic means.

12. Contact Details

For privacy and data-protection inquiries, contact:

Email: privacy@fitform.life